What Happens During a CPS Investigation?

A Child Protective Services or Children and Youth Services investigation generally begins after a report is made to a child abuse hotline or agency. The specific process varies significantly by jurisdiction, but several stages are common.

Initial contact

A caseworker typically reaches out to the family, sometimes by phone, sometimes with an in-person visit, to gather information about the allegations.

Interviews

The agency may interview the child, parents, and sometimes other family members, teachers, or medical providers.

Assessment and findings

The agency assesses the situation and may make findings, request a safety plan, recommend services, or in some cases pursue court involvement.

Because procedures differ by jurisdiction, it's important to understand the specific rules that apply to your case. An attorney can help walk you through what to expect.